cUrl error 28: Operation timed out error

  • Unknown's avatar
    sweetfireroad · Member ·

    I’m having with syncing my shopify store through the WP Shopify App to my wordpress site?

    When I sync my detail page encountering an error that reads:

    cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received

    I would be so grateful for any help you can provide to help me resolve this issue.

  • staff-totoro · Staff ·

    Hi there,

    The site sweetfireroad.com appears to be a self-hosted WordPress (also called “.org”) site hosted on GoDaddy Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/sweetfireroad.com+dns

    To clarify, we are not the only providers of WordPress sites, and GoDaddy also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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