Custom Design not available

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  marionwilli · Member · Oct 16, 2014 at 2:29 pm

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  Dear WordPress – Team!

  I tried to buy the custom design (https://marionwilli.wordpress.com/wp-admin/themes.php?page=custom-design) but when I clicked on the blue button they send me to this site: https://wordpress.com/plans/76910668/, where I can’t buy the custom design. I tried every possible access to the upgrade purchase, but I landed every time at the site with the plans.

  A few weeks ago I bought the custom design for another blog and everything was OK.

  Could you please help me with this problem?

  Thank you so much!

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 16, 2014 at 5:26 pm

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  Hi there,

  I just sent you an email with more details about this upgrade. You’re welcome to reply directly to that email if you have any questions or concerns about that. :)

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  marionwilli · Member · Oct 21, 2014 at 11:06 am

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  Thank you rachelmcr!

  Could you please send the E-Mail to my adress [Email address redacted by staff], the other adress is from my client.

  Thanks!

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  rachelmcr · Member · Oct 21, 2014 at 12:44 pm

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  Sure! I just resent that email to the email address you mentioned. Please let me know if I can do anything more to help!