Custom HTML not working on preview

  • Unknown's avatar
    elliottbrightloca · Member ·

    Hi there,

    I have a strange issue where the main preview on the top right doesn’t display my custom HTML but the mini preview does.

    Here is a screen recording of what i mean exactly –> https://www.awesomescreenshot.com/video/10413839?key=1f9cf8ac53bc6509fdf319009873ffad

    Many thanks,

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    Many thanks for taking the time to take that screenshot there.

    Looking at the browser, do you have an adblocker? If yes, we’d recommend disabling that.

    Also, where did you locate that widget from?

    Many thanks.

  • Unknown's avatar
    elliottbrightloca · Member ·

    Hey,

    Just disabled Adblock and its still showing the same thing, mini preview works but the main page preview doesn’t.

    The widget is from BrightLocal, the company I work for. It has worked in the past but this is the first time I am seeing the main page preview not work.

    Many thanks,

  • staff-doublebassd · Staff ·

    Hey there,

    That embed code will not work because we do not allow certain tags on WordPress.com, for security reasons, including JavaScript, Flash, iframe, form, and input tags. I see the code you are adding contains Javascript. You can the code on preview, but once it is published WordPress.com strips any banned code which is why things are not showing.

    These restrictions are in place to prevent any disruptions in service due to potentially malicious code.

    You can read more about this here:

    Code

    We do allow this type of code on the Business Plan (where there are more resources to address any malicious code:

    http://wordpress.com/plans

    Let me know if you have any questions.

    Thanks!

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