customer service help

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  therealoym · Member · Mar 27, 2017 at 12:47 am

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  I had a website ohyoumad.com which I created through WordPress. I haven’t used the site in about 4 years but recently renewed my hosting through hostgator.com. how can I recover my WordPress so I don’t lose all of the blog posts I originally created and don’t have to start from scratch

  The blog I need help with is: (visible only to logged in users)

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  comicube10 · Member · Apr 11, 2017 at 9:51 pm

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  Can you give me your customer service phone number ? Thank you. Just send it to (email visible only to moderators and staff). Thanks.

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  gemmacevans · Member · Apr 12, 2017 at 11:27 am

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  Hi therealoym,

  how can I recover my WordPress so I don’t lose all of the blog posts I originally created and don’t have to start from scratch

  ohyoumad.com is a self hosted WordPress.org site connected to your account with Jetpack. We are only able to help with WordPress.com sites hosted on our own servers.

  There is more information about the differences between WordPress.com and WordPress.org in this guide:

  WordPress.com vs. WordPress.org

  ohyoumad.com is hosted by CyrusOne so I recommend speaking to them about a backup of your posts — they should be able to help.

  Best of luck

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  gemmacevans · Member · Apr 12, 2017 at 11:29 am

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  Hi comicube10,

  We don’t have a phone number for support but we can help you here. Please start a new thread for your question:

  https://en.forums.wordpress.com/?new=1

  Thanks!