Customer service person not forum
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Hi there,
How can we help you exactly? The forum is for providing support to free WordPress.com sites.
If you have purchased one of our plans (https://wordpress.com/pricing/), then you should have access to our email and live chat support.
However, I don’t see any sites on the account you’re contacting us from. Please let me know your site’s address so I can point you in the right direction of getting support.
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