CUSTOMER SERVICE, PLEASE?

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  sandrajackerman · Member · Feb 14, 2017 at 1:22 pm

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  I have tried three times to update my credit-card information online, always being careful to hit the ‘Save new card’ button, but the new information never seems to get saved–the old information stays in place, and that credit card is now expired. IF I COULD SPEAK TO A HUMAN BEING TO EXPLAIN THIS, IT COULD BE FIXED IN 2 MINUTES. What do I have to do to reach a human employee at this company?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 14, 2017 at 2:17 pm

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  Hi there,

  Your original thread was never tagged for staff attention. I’ve replied to you there now.
  https://en.forums.wordpress.com/topic/please-use-my-updated-red-card-info