Customize Template

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  khadiaxofficial · Member · Oct 7, 2021 at 10:01 pm

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  Hi, I have recently decided to move to WordPress because I thought it was a professional and reliable hosting site, but after 2 hours I encounter the same problem with the customization of the Template … When I click to go and modify the activated template it brings me back to the page of Shopify (old hosting I used) preventing me from modifying and starting my new business. I ask for help urgently

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Oct 7, 2021 at 10:48 pm

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  How long ago did you point the domain to your new hosting?

  When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, your domain may go to its old location, and you may also receive a warning message in your browser about “redirect errors.”

  If you still have trouble viewing the site after 24 hours have passed, please try clearing your browser’s cache: https://www.refreshyourcache.com/

  If that doesn’t work, try clearing your local DNS cache: https://www.whatsmydns.net/flush-dns.html