Dashboard help

• 

  liveexotic · Member · Jun 5, 2020 at 4:10 pm

  • Copy link
  • Add topic to favorites

  Every time i try to open the dashboard from my admin login, it tells me i don’t have access to this page. I also am unable to see any menu items on the dashboard.

• 

  kokkieh · Staff · Jun 6, 2020 at 9:42 am

  • Copy link

  Hi there,

  Are you speaking of https://streamexotics.com/?

  That site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com – while the site is connected to your WordPress.com account via Jetpack, we have no control over your admin login for that site, or what happens in the WP-Admin dashboard.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums