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Forums / dashboard isn’t appearing/functioning properly

dashboard isn’t appearing/functioning properly

  • Unknown's avatar
    jcorcommunications · Member · Oct 28, 2024 at 7:46 pm
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    When I tried to login to my WordPress dashboard, the menu is not appearing properly. The entire dashboard looks wonky, with a giant logo overlaying most the browser window and no way to close it or minimize it. There are menus on top of menus, and I cannot access my regular menu options like adding a new post, etc. Help. I cannot edit my website when the dashboard isn’t functional!

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    ruminatingtips · Member · Oct 29, 2024 at 6:51 pm
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    Hello,

    Does your dashboard also appear incorrectly when viewing it using an incognito/private browser?

    Here is how to open a private browser window using some common web browsers:

    https://helpdesk.tcsedsystem.edu/hc/en-us/articles/7888977932695-How-do-I-open-an-incognito-private-browser-in-Chrome-Edge-Firefox-and-Safari

  • Unknown's avatar
    favoritetvcouples · Member · Oct 29, 2024 at 8:36 pm
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    Try getting a link sent to your e-mail to sign in. This happened to me a few weeks ago and i got in that way. It was fixed the next day.

  • The topic ‘dashboard isn’t appearing/functioning properly’ is closed to new replies.

Tags

  • account
  • design
  • has-jetpack
  • Jetpack
  • menu
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 2 years
  • Latest reply from jcorcommunications

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