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  namco23 · Member · Jan 15, 2014 at 2:23 pm

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  Hi,
  i want to build a website and the design options i have one this account are limited. i have another account that someone set up for me and the option on that one are far superior to this account.
  I paid for premium service thinking this would give me said options but nothing has changed…
  please advise :-)

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jan 15, 2014 at 4:37 pm

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  Hi there,

  Can you let me know what options you’re looking for? I can help you figure out if it’s possible here at WordPress.com. :)

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  namco23 · Member · Jan 15, 2014 at 6:14 pm

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  hi,
  yes i want to be able to use
  theme options
  template builders
  plugins
  have a visual composer to tweeck pages.
  :-)

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  namco23 · Member · Jan 15, 2014 at 6:16 pm

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  ps and
  popular layouts to arrange pages.

  i really want an online shop that people can up load things to

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  rachelmcr · Member · Jan 15, 2014 at 6:41 pm

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  Hi there,

  Although some themes do have theme options, the other features you mentioned (like adding plugins, theme builders, and ecommerce options for a full online shop) aren’t available here at WordPress.com. However, you could do these things with a self-hosted WordPress site using the free software from WordPress.org. We have more details about the differences between WordPress.com and WordPress.org here: WordPress.com and WordPress.org

  If you decide to go that route, you can receive a full refund on your WordPress.com Premium upgrade within 30 days of purchase. I’d be happy to help you with that.

  If you decide to keep your site hosted here at WordPress.com, I can help you figure out what your options are here. For example, you can read more about how themes work at WordPress.com here: Themes

  Please let me know if you have any questions about that. :)

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  namco23 · Member · Jan 15, 2014 at 6:52 pm

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  wordpress.org sounds exactly what i have set up on my other site and what im after for my new site.
  can you run me through the process of swapping it over please
  :-)

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  rachelmcr · Member · Jan 15, 2014 at 7:18 pm

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  Sure thing! To set up a self-hosted WordPress.org site, you’ll need to find a website host and set up an account with them. Then, you can download and install WordPress at your new host.

  Once your self-hosted site is set up, you can move your WordPress.com content to the new site with this guide: Moving a Blog

  If you’d rather not deal with the process of setting up WordPress on your new host and moving your site over yourself, we do offer a guided transfer service that will do that part for you. That service also includes 2 weeks of personal support for your new site. We have details about that here: Guided Transfer

  Please let me know if I can provide any further help with this. :)

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  namco23 · Member · Jan 16, 2014 at 8:43 pm

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  hi,
  i have not got the foggyest idea what i am doing lol

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  rachelmcr · Member · Jan 17, 2014 at 11:26 am

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  Hi there,

  If you’re not sure how to set up a self-hosted WordPress site, we can certainly help you with that. You may want to check out our Guided Transfer service: Guided Transfer

  If you have any other specific questions (either about the differences between WordPress.com and WordPress.org or how to move your site to a self-hosted installation of WordPress.org) please let me know. :)