Dashobard not loading, can't contact support

  • Unknown's avatar
    markokircanski1 · Member ·

    Hi there!

    I would like to cancel my subscription, all future payments, and for my domain to be removed from wordpress. However, for weeks now I can’t contact support as these two messages appear constantly:

    “We couldn’t load your concierge schedule. Please try again later”

    and

    “Please check your primary site’s jetpack connection”

    Can you please assist?

    I tried everything, starting from clearing the cache, cookies, added exceptions on addblock. I am a little sad in the lack of support and the lack of functionality on my http://www.dauntlessinspiration.com so I would like for my website and domain to be removed, as I am not willing to pay $400 per year for something I will not use.

    Can you please assist and/or contact me?
    This is urgent, and I would like for it to be solved as soon as possible.

    Thank you,
    Marko

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi Marko,

    I’m sorry to hear you’re having issues with your site.

    I have disabled the auto-renewal for now, so you won’t be charged next month.
    I have also sent you an email, so please reply to me there, and we’ll help you fix your site.

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