Data lots again!

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  chewycreation · Member · Apr 25, 2012 at 4:36 am

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  Please contact me, my data for scsunlimited.com was lost for the third time due to a invalid token! Please recover this data and contact me to discuss.

  Thank you
  Blog url: http://www.scsunlimited.com/

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  kardotim · Member · Apr 25, 2012 at 9:35 am

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  You have 3 different domains that track your site stats.
  1: scsunlimited.com
  2: scsunlimited.com/proline/
  3: scsunlimited.com/staging2/

  Site Stats are registered per web address and can’t be transfered or merged. Your scsunlimeted.com just started tracking the Site Stats today.

  Feel free to contact us if you have any other questions.

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  chewycreation · Member · Apr 25, 2012 at 4:23 pm

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  Thank you for the fast response.

  Those other sites are staging websites, and I wish I had more control to choose what jetpack wanted to track. Is there an option I am missing?

  There was at least 6 months of data prior to last nights crash. Is this recoverable and how in the heck can I avoid this in the future???

  Thank you,

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  chewycreation · Member · Apr 25, 2012 at 4:33 pm

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  Just saw the typo in the title, Should be “Lost” Data again…

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  staff-blorbo · Staff · Apr 25, 2012 at 8:55 pm

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  Can you please tell us which version of Jetpack you’re running?

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  chewycreation · Member · Apr 25, 2012 at 9:05 pm

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  Version 1.2.4

  Thank you,

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  staff-blorbo · Staff · Apr 25, 2012 at 10:07 pm

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  Would you please try upgrading to Jetpack 1.3?

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  chewycreation · Member · Apr 25, 2012 at 10:31 pm

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  Upgraded,

  I disconnected and reconnected however the data is still starting on Apr 24th. Why is there not an easier way to choose what site to track from the Jetpack settings.

  What happened to the stats from the last 6 months? Is it gone forever???

  Thank you,

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  staff-blorbo · Staff · Apr 25, 2012 at 10:43 pm

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  Unfortunately, it looks like the data was lost with your staging sites, and there’s no way to bring it over.

  If you’d like, I can remove the two staging sites from your Jetpack account, which should prevent this from happening again.

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  chewycreation · Member · Apr 25, 2012 at 10:49 pm

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  Yes please.

  Also, if you had the option to choose which website to track in future versions…like a drop menu that selected the corresponding site. In addition, seeing this is the third time I have lost the data, how about a backup utility…

  Thanks for the assistance.

  Regards,

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  staff-blorbo · Staff · Apr 25, 2012 at 11:01 pm

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  I have removed the other blogs from your account and made not of your recommendation.