Database Access

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  thenorthcoastcornwall · Member · Jul 20, 2022 at 9:14 am

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  Hi there,

  Apologies, can you re-instate my services for a brief amount of time please to the domain http://www.thenorthcoast.co.uk

  I need to access the database and transfer the site across to another domain if possible, please?

  I’d need maybe 3 days to complete. Is this possible?

  Thank you

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jul 20, 2022 at 11:36 am

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  Hello there,

  We wouldn’t be able to re-instate this unless there’s a plan in place.

  We do have a 14 day refund window available for plans, which may help.

  Once the plan has been purchased, you would be able to restore to previous point via Jetpack > Back ups.

  I hope this helps so far.

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  thenorthcoastcornwall · Member · Jul 20, 2022 at 1:17 pm

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  I was originally on the Pro Plan.

  I can’t afford to spend £180 to get my data right now, unfortunately.

  There must be a way around this?

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  staff-doublebassd · Staff · Jul 20, 2022 at 2:12 pm

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  Hi there,

  I’ve sent a follow-up to the email address on your Account Settings page regarding your account.

  Let me know if you do not receive the email.

  Thanks!