delete account please

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  ryanneholtgmailcom · Member · Mar 21, 2022 at 9:35 pm

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  Can you delete this account and all of my sites please, thank you

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-ozmodiar · Staff · Mar 22, 2022 at 2:18 am

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  Hi,

  Here is a support document that will explain how to do that.

  https://wordpress.com/support/close-account/

  Please take a look and let us know if you have trouble or other questions.

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  wolfvillageacademy · Member · Mar 22, 2022 at 2:43 am

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  Hello, I did try that. That Cancel Account button led to “contact support”. I confirmed that there are no active purchases or domains so I don’t know why it isnt working.

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  fstat · Staff · Mar 22, 2022 at 7:34 am

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  Hi there,

  This is happening because you’re an administrator on the wolfvillageacademy.wordpress.com site. To be able to delete your account you need to ask the other administrator (@wolfvillageacademy) to remove you.

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  wolfvillageacademy · Member · Mar 22, 2022 at 1:45 pm

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  Thank you. I will try that for the other account. This account is also an admin and the “delete site” and “delete account” settings still lead to “contact support”. What settings will I need to change to delete this wolfvillage admin account? I don’t see any way to remove myself as admin.

  Thank you

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  staff-ozmodiar · Staff · Mar 22, 2022 at 2:23 pm

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  Okay,

  I see what went sideways. Can you give deleting one more try please (while logged into the wolfvillageacademy user account)?