Delete CNAME record

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  ttiiffyyy · Member · Jul 10, 2020 at 11:54 am

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  Hi Team, in order to successfully direct my domain to another site, I need to delete the current CNAME record, which I can’t seem to able to do so myself, please help, thanks!

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  staff-blorbo · Staff · Jul 10, 2020 at 6:32 pm

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  You can remove that following the guide at https://wordpress.com/support/domains/custom-dns/

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  ttiiffyyy · Member · Jul 11, 2020 at 2:30 pm

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  No I can not. As I said, I am trying to delete the current one, not the custom ones.

  the current one shows:
  *.mydomain.com
  Handled by WordPress.com

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  staff-zinnia · Staff · Jul 12, 2020 at 3:24 pm

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  Please confirm which domain you’re working on. I’ll be glad to take a closer look.

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  ttiiffyyy · Member · Jul 17, 2020 at 8:23 am

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  jungjungwu.com

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  staff-mckluskey · Staff · Jul 17, 2020 at 10:07 am

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  Thanks for confirming. You won’t be able to remove that record, you can add a custom one that will overrule this. What exactly are you trying to achieve? In order to point your domain to another site, you’ll need to either change the nameservers or add a custom A record.
  CNAME records are usually used for subdomains.