Delete permanently site domain

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  nhanblogger · Member · Nov 28, 2021 at 5:45 pm

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  Hi! I want to delete the site nhannguyen.blog. for which I have purchased an upgrade. I think I already deleted the site but not sure if money will still be deducted in the future. Can you help to check? Thank you!

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Nov 29, 2021 at 1:03 am

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  Hi there,

  I do not see any upgrades under your @thanhnhan2196 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? I can confirm that nhannguyen.blog is registered at WordPress.com but is under a different account and not your @thanhnhan2196 login.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  Once you are under the correct account you will be able to cancel your upgrades here: https://wordpress.com/me/purchases/

  Thanks!