Deleted media file still in wordpress cache (after 10 days)

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  ploninger · Member · Jan 3, 2019 at 11:10 am

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  Dear wordpress staff,

  I delete a file from my media library. The library record was deleted. After 10 days waiting, the file can still be accessed via the address!

  https://albachronicles.files.wordpress.com/2018/12/Heroes.pdf

  I can access the file from multiple devices. To eliminate some local caching problem I also asked some friends to try the link. They confirmed that they can download the file.

  Since this is an intellectual property issue, I appreciate any help to take the file offline.

  Kind regards,
  Chris

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jan 3, 2019 at 3:59 pm

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  Hi – When I use that link I get a message of, “404-file not found”. Let us know if you need any more help.

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  ploninger · Member · Jan 4, 2019 at 4:46 pm

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  Dear Liz!

  When I open the link the file is still online. Hmmm :-/

  Maybe there is a specific cache for europe? When doing a traceroute I end up at 192.0.72.27.

  Is there a way I can replace the file? e.g. by uploading a new empty pdf with the same name?

  best thanks
  Chris

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  staff-doublebassd · Staff · Jan 4, 2019 at 7:14 pm

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  Hi there,

  I made sure that the image was purged on our end. If you can clear your cache or check in incognito mode and let me know if you still see it?

  Thanks,

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  ploninger · Member · Jan 5, 2019 at 12:31 pm

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  Hi Darnell!

  Thanks for your help! After hitting Ctrl + F5 I also get 404 now!

  Best thanks,
  Chris

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  staff-zinnia · Staff · Jan 5, 2019 at 4:57 pm

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  Happy to hear that news, Chris. Take care :)