Deleted media still showing on link

  • Unknown's avatar
    charlottejess81 · Member ·

    Hi, I have deleted a document from the media library but although it was disappeared from the media list the link still takes you through to the document. Am I doing something wrong?

  • staff-totoro · Staff ·

    Hi there,

    What is the link you are still seeing a document at? I can check into it and make sure it is fully deleted from our servers.

    Also please note that when you delete a file on WordPress.com, you will also want to clear your browser cache/cookies as well. To explain, your browser will cache a snapshot of web pages you have visited in the past, so it can appear the document is not deleted when in fact it has been removed from the internet (and is only showing on your end because it is still cached.

    Hope this helps!

  • Unknown's avatar
    charlottejess81 · Member ·

    Hey Jerry,

    Yep, I’m a numpty! Cleared the Cookies and CACHE and its sorted.

    Thank you for your help and so sorry to bother you :)

    Have a lovely day.

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