Deleted site but domain is still saying mapped
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I own the domain pranadm.com.
I deleted the website I had built intending to transfer it later, the link still goes “pranadm.wordpress.com is no longer available.” and I can’t log into it. Yet when I try to make a new website with the domain name it’s saying the domain is mapped to another wordpress site?
The blog I need help with is: (visible only to logged in users)
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Hi there,
This is your post regarding pranadm.com over here as well, yes? https://wordpress.com/forums/topic/this-domain-is-already-mapped-to-a-wordpress-com-site-29
I have answered there as well as here, but my message is the same for both posts. I can confirm that pranadm.com is registered at WordPress.com but is under a different account and not your @stephdb1caa344f or @atombang logins. Instead it is likely under a 3rd account that you may have with us.
For reasons of security I am not able to share hints on how to find this third account, but if you do not recall how to log you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Once you are connected to the correct account we are happy to help you with managing your domain mapping. Thanks!
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