Deleting code to delete duplicate ConvertKit forms

  • Unknown's avatar
    juliedlk · Member ·

    Hi,

    I am working with ConvertKit for forms.

    I added the forms to the homepage by dragging it as an element in a container (using Elementor Pro, Astra theme).

    When I went to publish, all of a sudden a duplicate Convertkit form shows up on every single page.

    The Convertkit plugin support people helped me figure out apparently there’s a redundant piece of code on my website: https://ingrained.ck.page/XXXXXXXXX/index.js

    They told me I should delete that piece of code. I have no clue how to do this.
    I will probably break stuff, so would appreciate someone helping me find out.

    Thank you so much for any advice

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look. Convertkit plugin support should be best positioned to assist you with the code.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

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