Diagnostics for Domain Authentication

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  spencerveale21 · Member · Jul 16, 2024 at 3:46 pm

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  Hi,
  The help page says I need to run diagnostics to automatically set up email authentication, but I cannot find diagnostics anywhere. It says to look for upgrades but I cannot find it.
  Thanks.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-darin · Member · Jul 16, 2024 at 5:51 pm

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  Hi there! I’ll be happy to assist with this 🙂

  So after reviewing your ourmoneyus.org domain, I see that there are multiple SPF records which will not work – you must have only one SPF record in your DNS settings, and all necessary records must be combined into one as the example below shows:

  v=spf1 include:value include:value ~all

  I would recommend checking to see which records are necessary for your email to work and then set them all in one SPF record while removing any extra SPF records. From what I can see, this is currently the only thing that is incorrect with your current DNS setup so this should correct the issue. We have documentation here on how to Manage your DNS as well as Setting Up Email Authentication.

  Let us know if you have any further questions or concerns and we will be more than happy to assist you!