Did not get what I signed up for. At all.

  • Unknown's avatar
    parrishouse · Member ·

    I signed up for parrishouse.com, not parrishouse.wordpress.com. Additionally, I signed up for the free 14 day trial of Premium and was immediately charged for it instead. I need help.

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Not to worry, we can get this sorted out.

    I signed up for parrishouse.com, not parrishouse.wordpress.com.

    I’m seeing parrishouse.com pointing to parrishouse.wordpress.com and I see parrishouse.com as the displayed URL.

    Additionally, I signed up for the free 14 day trial of Premium and was immediately charged for it instead.

    Hmmm, that is what I am seeing as well. I’m not sure how that happened. So, here’s what I suggest that we do. Give Premium a try for a week or two, and if you like it, great. If not, I can process a refund for you. You’ll need to decide if you would like to pay to keep the parrishouse.com domain. But you would have had to decide that if you were using the 14 day trial as well.

    If that doesn’t work for you, I can process a refund right now. You will still need to decide about paying for or canceling the parrishouse.com domain.

  • Unknown's avatar
    parrishouse · Member ·

    Yes, I figured out how to go in to domains and set parrishouse.com as my primary. It was not set up that way as I had requested, or one of the options when I logged in, so you might want to make sure that’s working for people.

    Also, I like the service so much in general that I’m pretty sure I’m going to keep it, so the refund thing isn’t a huge issue except that I really would have liked to have had that charge hit my account in two weeks as opposed to now. It’s ok, though.

    Thanks for your prompt response.

  • staff-ozmodiar · Staff ·

    I wish there hadn’t been the rough start, I’m happy to hear that you are enjoying WordPress.com!

  • Unknown's avatar
    parrishouse · Member ·

    Thanks! But now I have another question. When I post the link to my new blog on Facebook, it does not show a preview below the post like links normally do. Is this a problem at Facebook or some setting I have to do on WordPress?

  • staff-ozmodiar · Staff ·

    There should be a preview. You might try running your link through the FB debugger and seeing if that helps (it clears FB’s cache of the page):

    https://developers.facebook.com/tools/debug/

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