Did not know I would be renewed. Business closed 11/3/2015.

• 

  operanan · Member · Nov 2, 2016 at 2:44 pm

  • Copy link
  • Add topic to favorites

  I found a charge for $59 on my Amex card for a subscription to WordPress. If you look at my site, you will see that I was never successful at using it. I received no notification that I would be charged (unlike JustHost, which spoiled me, I guess).

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Nov 3, 2016 at 4:07 am

  • Copy link

  Hi there,

  I tried to look into this, but I see no history of any charges under the account you are contacting us. Do you happen to have another account where the charges were made? Also, do you know what products were purchased with the $59 charge? The amount doesn’t sound like a normal upgrade amount. Was it a theme purchase>

  Let me know and I’d be happy to look further into the issue.

  Thanks!