Did not receive an activation email for corebodybalance.com

  • Unknown's avatar

    I am a designer who is helping someone with a new blog. We set the site up yesterday around 3pm. The site is corebodybalance.com. We went to the trouble of paying the extra 18 dollars with her card during our meeting yesterday and it said that we were successful in doing so. She never got the activation email. I see that if you go to the site it is there and saying hello world…but we are unable to log in to start working on the site because wordpress is not recognizing the email address (email visible only to moderators and staff) and it will also not recognize anything else. I am unable to get this resolved and we have a deadline. Can you help?
    Blog url: http://nantucketseara.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    This thread has been flagged for Staff attention.

  • It looks like you made a typo when you entered the email address.

    Since you have purchased a domain, I’m sending a new password to the correct email address.

  • Unknown's avatar

    Thank you soooo much. Will that be going to (email visible only to moderators and staff) or my (email visible only to moderators and staff) that I am communicating under?

  • Unknown's avatar

    You are my hero today…just sayin’ :-)

  • You’re welcome!

    The email went to corebodybalance.

  • Unknown's avatar

    I think that the nantucket site is the one you sent the reset for. now i am unable to get into either one of the accounts. it should be like this…

    nantucket seara.com (email visible only to moderators and staff) [password removed from public forum]
    corebodybalance.com (email visible only to moderators and staff) [password removed from public forum]

    Please help again. so sorry. cant believe this mess up. :-(

  • I reset the password for the corebodybalance WordPress.com account, which is the one that owns the domain and has the typo’d email address.

    As you posted passwords for the above accounts on the public forums, I recommend changing their passwords ASAP.

  • Unknown's avatar

    I was still unable to get into either one of them though. Do we need the activation email sent again even thiugh you sent the password change?

  • Unknown's avatar

    OK, I was able to get into the Nantucket site this morning….but then I got this message

    User nantucketseara Cannot Access the Dashboard Requested

    You are logged in as “nantucketseara” and do not have the necessary privileges to access the dashboard for “WordPress.com”. If you are not “nantucketseara”, please log out, and log back in with your username. If you are “nantucketseara” and you need access, please ask an administrator of the site to invite you.

    If you reached this screen by accident and meant to visit one your own sites, here are some shortcuts to help you find your way.
    Your Sites

    NantucketSeara
    Visit Dashboard | View Site
    My Blog

    But I am still unable to get into the corebodybalance site. We changed the password yesterday. Does the activation email still need to be sent – she never received one.

  • Unknown's avatar

    Thanks again for helping, you are very patient :-) I dont mean to be a bother.

  • Use the password that I sent you via email to log in to the corebodybalance account.

    Once logged in, you can change the password and email address on the account via Users -> Personal Settings in your Dashboard.

  • Also, the activation email never arrived because she made a typo in the email address, which is why I sent the new password to the correct email address.

  • Unknown's avatar

    None of these log ins are letting us in. I dont understand what is happening. Maybe we can do this over the phone so it will be easier to communicate?

  • Unknown's avatar

    It says Error: There is no user registerd with that email address

    (email visible only to moderators and staff)

  • Unknown's avatar

    Got in !! thank you so much.

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