Didn't receive refund

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  chriscross987654321 · Member · Apr 13, 2017 at 8:42 am

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  It says $73 was refunded to me, although I used a prepaid credit card to pay for the website plan and I never received a refund. If the refund isn’t possible, I would like to re-pay for the same plan.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 13, 2017 at 11:41 am

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  Hi there,

  $73 was refunded to you 12-Apr-2017 and I refunded the remaining $26 today. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to appear in your bank account.

  Come back to me if you have any questions.

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  chriscross987654321 · Member · Apr 17, 2017 at 11:49 am

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  Hi,

  I just saw that the refund came in. I was worried that it couldn’t send funds into my prepaid credit card.

  Thanks

  Chris

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  gemmacevans · Member · Apr 18, 2017 at 8:36 am

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  Glad to hear the refund has reached you :)

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  ramsatpathy · Member · Apr 18, 2017 at 10:25 am

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  refund is not received

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  gemmacevans · Member · Apr 18, 2017 at 2:09 pm

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  Hi ramsatpathy,

  Please start a new thread for your question and tag it with ‘modlook’:

  https://en.forums.wordpress.com/?new=1

  Once you’ve done that, we will look into this for you.

  Thanks!