Didnt want to renew

  • Unknown's avatar
    t1mmy893 · Member ·

    Hi I didn’t want to renew is there anyway i could get a refund for the money you have taken out of my account

  • staff-totoro · Staff ·

    Hi there,

    According to our records, this charge has been disputed with your credit card company, yes?

    Due to the way “chargeback” disputes are handled, during the period of time your bank is investigating this charge we are unable to take any action or issue a refund of any kind.

    Please contact your institution and let them know that you no longer wish to contest this charge. Once we see the chargeback is cancelled on our end, we’re happy to issue a full refund. Thanks!

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