Diego Bronquetti

  • Unknown's avatar
    diegoabronquetti · Member ·

    Olá, bom dia. Ontem solicitei o cancelamento e estorno integral do valor de R$312,00, conforme aprovado e informado via e-mail por vocês, todavia, até o presente momento o valor ainda consta na fatura e não foi estornado para o limite. Preciso do valor pois irei realizar a aquisição do plano para negócios de R$86,00 mensais de vocês. Grato desde já.

  • staff-ozmodiar · Staff ·

    Howdy,

    I’m seeing a refund as having been processed today, 11-18-20. So you should be all set. Please keep in mind that while many refunds show up withing 24-48 hours, it is not unusual for them to take up to 7-10 days. And in rare cases, typically with non USA banks, even longer.

    Let us know if anything is unclear or you have any further questions.

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