Different outdated versions of website pages on different devices

  • Unknown's avatar
    joabi98 · Member ·

    Hello,

    I’m having trouble with updating website pages to my current edit. The up-to-date version can be seen on my PC (the one I’m logged into WordPress on). However my phone, laptop, iPads, brother’s phone are all seeing different versions. These versions are not even the same, but a varying of older drafts. I can’t find a way to clear my WordPress cache.
    Also, I have a 19 second mp4 video on my animation page that play on some devices, but not all. Please can you tell me why this is?

    I’m applying for a job today and this needs to be working proper before the end of the day.

    Kind regards,

    Joanna

    Site: Creative24-7.life.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    We’re limited in how we can help because we don’t actually host your site on WordPress.com (GoDaddy uses a different version of the WordPress platform) and due to this we don’t have access to your site’s server files.

    However, for the version of WordPress that GoDaddy uses, help is provided by the open source community, and you can get assistance by asking here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    Edit: Also just an educated guess but if you have any caching plugins active on your site, you could try disabling those temporarily and see if that allow you to see page updates across all views of your site.

    Hope this helps point you in the right direction!

  • The topic ‘Different outdated versions of website pages on different devices’ is closed to new replies.