different widget area layouts

• 

  questglobal98 · Member · Sep 11, 2022 at 4:16 pm

  • Copy link
  • Add topic to favorites

  Hi
  i have different widget area layouts for both https://estore.ouquest.com/ and https://elab.ouquest.com, although they are both same update version and same plugins
  please can you help or provide email to send you screenshot?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Sep 11, 2022 at 10:12 pm

  • Copy link

  Hi there,

  We can’t help directly because we don’t host your sites on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (via cloudflare DNS) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!