Difficulty finding connecting email

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  jemimaadye · Member · Sep 9, 2021 at 11:38 am

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  Hi guys! I really need to log in to this wordpress and was sure my email was the one connected! I have the username and transaction ID but don’t know what to do about finding the right email address! Please help!

  Site: https://aldeburghtriahlon.wordpress.com/.
  WP.com: Yes
  Correct account: Unknown

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  staartmees · Member · Sep 9, 2021 at 12:11 pm

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  You can always log in with your username. As you have a transaction ID, it’s very easy to restore access at https://wordpress.com/support/account-recovery/

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  fstat · Staff · Sep 10, 2021 at 8:00 am

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  Hi there,

  Since you have the transaction ID, you can provide that as proof of ownership so we can restore access to your account.

  Follow these instructions to retrieve that transaction ID from your card statement:

  View Your Receipts and Purchase History

  and then send it to us through this form:

  https://wordpress.com/wp-login.php?action=recovery

  Please DO NOT POST any transaction details in this public forum. Use the form I linked above.