Difficulty logging into wordpress. Does not recognise ‘user name’ or password.
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When logging into WP, the system asks for user name, when provided I’m told it is invalid
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Hi there,
Your site is not hosted on WordPress.com, so we cannot help with this. The login details for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.
You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/
For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider, hostpapa.com, instead.
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