difficulty uploading plugins

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  prettyrooster · Member · Jan 10, 2022 at 1:58 pm

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  I am looking to upload a Free SSL plugin since my site says it is not secure. When I go to upload any plugin it doesn’t work. Is there a solution to this?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 11, 2022 at 1:43 am

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  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (iPage) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks on that forum are more familiar with plugin conflicts like this, and are in the best position to assist. Hope this helps point you in the right direction!