Disable account

  • Unknown's avatar
    connectf40013ca2f · Member ·

    I am having issues with disabling my domain from a WordPress site. I opened another WordPress through bluehost and had my dns routed through to the new WordPress, however when i type my domain, the old WordPress shows up. I have purchases i made that expire on March 2026, but need to reroute my domain anyway to Bluehost. Can someone please help me?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    elcristofue · Member ·

    Hello @connectf40013ca2f! I’ll be happy to help you with this. 🙂

    If I’m understanding correctly, you’d like to disconnect your domain from WordPress.com and have it point to Bluehost instead, right?

    To do this, you can cancel the domain connection by following this guide:

    https://wordpress.com/support/manage-purchases/cancel-a-purchase/

    Once that’s done, you’ll need to contact your domain registrar’s support team and ask them to help you add the correct DNS records to connect your domain to your new hosting provider at Bluehost. They’ll be able to guide you through that process directly.

    Regarding the purchase you mentioned, if it was made on WordPress.com and you’d like any assistance with it, please feel free to email us at help@wordpress.com.

    Let us know if you have any questions or if there’s anything else we can do to help. We’ll be here for you!

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