Disappearing Followers

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  weggieboy · Member · Oct 8, 2014 at 4:25 pm

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  My subscriber total went from 331 this morning to 178 a few minutes later. This happened one other time, and I had to come to you for a fix. (Yes, I cleared my cookies and cache first…!) Thanks!

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 9, 2014 at 4:11 pm

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  Hi there,

  I checked your site and it looks like the problem may actually be with your site’s Publicize connections (under Settings > Sharing in your site’s dashboard). For some reason, we’re no longer getting the correct number of followers from those connected social media sites.

  Can you please try disconnecting and reconnecting those Publicize connections to refresh that? That should pull in the right number of social media followers to fix your subscriber total.

  Please let me know if you have any questions about that. :)

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  weggieboy · Member · Oct 9, 2014 at 5:38 pm

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  That took care of the issue. I will save this response to my WordPress file in case it comes up again.

  Thanks!