Disconnected jetpack and website lost from “my site”

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  proficientacad · Member · Mar 29, 2022 at 2:30 pm

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  I’m helping out a friend to restore and make live his website on new hosting.
  Backup is successfully restored on new hosting and domain is pointing to it.

  Still the website is saying 404 error.
  Referred to documents saying need to disconnect and reinstall jetpack will solve the problem.
  I got into wp-admin and disconnected the jetpack and was redirected to wordperss home saying ” You don’t have any WordPress sites yet. Would you like to start one?”

  I’ve lost the connection to my wp-admin
  also, the website is not live.

  can anyone help me out here?
  Thanks in advance

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  supernovia · Staff · Mar 29, 2022 at 6:03 pm

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  Hi, it sounds like the site is most likely not hosted here on our servers, but if you’ll send us a link, we can take a look and point you in the right direction for help.

  This may help too:
  https://wordpress.com/support/help-support-options/#word-press-org-support