Disconnecting a dead site

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  marcuswhitney · Member · Mar 26, 2020 at 4:42 pm

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  My primary site is no longer up and it’s hanging up my account from connecting a new site to my account. How can I clear out this old site to connect a new one?

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  supernovia · Staff · Mar 26, 2020 at 10:22 pm

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  Hi there, usually you can use these steps:
  https://wordpress.com/support/disconnect-jetpack-sites/

  If these aren’t working for you, can you send a link to the site? We can remove it from our end.

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  marcuswhitney · Member · Mar 26, 2020 at 10:24 pm

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  Thanks !

  The site is: undisputed.co

  It’s somewhat ghosted in the system. I just signed up for a personal Jetpack account and was able to get my new site connected that way and made it the primary site, but I’d like to still remove undisputed.co from my sites.

  Thanks for your help!

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  staff-doublebassd · Staff · Mar 26, 2020 at 10:36 pm

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  Hi there,

  We were able to disconnect undisputed.co for you. Please let us know if you have any questions.

  Thanks,