Disconnecting websites from WordPress

  • Unknown's avatar

    Good afternoon,

    I trust this email finds you well.

    I used to have websites hosted by WordPress in the past and they are now hosted with another provider. However, sometimes for some reasons when I type them in my browser the WordPress page appears. I have seen it particularly with filmingforcharities.co.uk which sometimes goes on heidiandaida.wordpress.com or a random WordPress page like http://www.whosbluffing.com

    Do you know what needs doing in order to stop this? Or should I just delete these pages on my account? Looking forward to hearing from you.

    Best wishes,
    Stephanie

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi Stephanie, can you check in with your hosting provider to ensure your A records are all correct? Or, if you’re using a CDN, please check with them.

    Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
    https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

    You’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

    I hope this helps!

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