DNS

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  floreaanastasia · Member · Nov 16, 2016 at 12:57 pm

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  Good morning, should I update my site’s DNS, can you show me how can do it? Thank you

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 16, 2016 at 11:04 pm

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  Hi there,

  What domain URL are you wanting to update? Are you looking to map a domain to your WordPress.com site? Let me know and I will be happy to further assist.

  Thanks!

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  floreaanastasia · Member · Nov 20, 2016 at 4:51 pm

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  Hello,
  My domain URL is: http://www.passionepeperone.com and
  ns1.es27.siteground.eu
  ns2.es27.siteground.eu

  A record: 77.104.160.164

  Thank you!

  Best Regards,
  Anastasia

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  staff-doublebassd · Staff · Nov 21, 2016 at 2:44 pm

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  Hi there,

  Your site expired on 11/3 and is no longer under your account. I’ll be happy to contact the registrar to see if we can restore passionepeperone.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  floreaanastasia · Member · Nov 25, 2016 at 12:59 pm

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  Hi,

  It’s possible to get again the domain passionepeperone.com?

  Thank you!

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  staff-doublebassd · Staff · Nov 28, 2016 at 1:34 pm

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  Hey there,

  I just contacted our registry partner to see if we can retrieve the domain for you.

  I’ll definitely keep you updated once I hear from them. Thanks!

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  staff-doublebassd · Staff · Nov 29, 2016 at 7:05 pm

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  Hey there,

  I contacted our registrar and passionepeperone.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

  Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
  the risk of someone else jumping in front of you to purchase the domain before you get the chance.

  Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

  I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

  Please visit the support page link for further instructions:

  Recover an Expired or Cancelled Domain

  Let me know if you have any questions. Thank you!