DNS_PROBE_POSSIBLE
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Hello,
When I try to enter the wordpress admin edit page i am redirected to a wqwdomain page that gives me DNS_PROBE_POSSIBLE error. And I can’t get in. How can I fix it?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.
WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.
That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.
If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/
You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/
If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.
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Yes I would be interested in moving it to WordPress.com but I can’t install the plugin since I can’t access the WP page. What alternative could I use?
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@autispai, got it… it looks to me like maybe there’s a mixup in the site address; did you change your domain name recently? If so, your host can likely help you with one of these options that will work with your copy of WordPress:
https://wordpress.org/support/article/changing-the-site-url/Some of those don’t require wp-admin access. Your goal is to get the address set to something that’s resolving properly, then you should be able to get into wp-admin again, install the plugin, and bring your site on over.
I hope this helps!
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Please reach out to your hosting provider and see if they can help you. If the issue is related to your WordPress installation, then you can seek further help in the WordPress.org support forums.
Once you’ve fixed the issue, we’ll be able to help you migrate your site over to our platform.
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