Do Not Receive Confirmation Email Gravatar

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  fxewp · Member · Jun 17, 2018 at 1:34 pm

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  Hello,

  We are using gravatar for a long time and never had this issue. But currently, we do not receive a confirmation email when we want to add new users to the system.

  Pleassssse help us, what can we do?

  Obviously, we prefer not to reset the acct as it can create other issues.

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  kokkieh · Staff · Jun 17, 2018 at 5:35 pm

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  Hi there,

  Someone from the Gravatar support team already replied to you on Friday via email to help with this. Please reply there if you need further help with this, as we cannot verify an account via the forums – email is the best place for this.