Do not see my website on my admin page

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  ahappyplaceplayzone · Member · Sep 21, 2021 at 4:40 pm

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  I do not see my website on my admin page to update my site. I am really confused as to what is going on. I need some assistance.. please

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Sep 21, 2021 at 6:01 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  So, you’ll log in to it through http://ahappyplaceplayzone.com/wp-login.php and not through us.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/

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  ahappyplaceplayzone · Member · Sep 21, 2021 at 6:27 pm

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  I just tried to log in through http://ahappyplaceplayzone.com/wp-login.php  and it is not working. I have tried resetting the password a few times and it still will not allow me access. 

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  staff-blorbo · Staff · Sep 21, 2021 at 6:29 pm

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  Ok, that is a self-hosted WordPress.org site, which we really can’t help with here.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  ahappyplaceplayzone · Member · Sep 21, 2021 at 6:36 pm

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  I do not have an account with wordpress.org… my email /website is not associated with that site.

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  staff-blorbo · Staff · Sep 21, 2021 at 6:37 pm

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  WordPress.org is entirely separate from both WordPress.com and how you log in to your site.

  If you’ve never asked for support there before, you’ll need to start by registering an account there.