domain

jaemeeliahlittle · Member · Nov 22, 2021 at 6:39 pm
Copy link

Add topic to favorites
Hello,
Im trying to figure out when my domain will be released

WP.com: Unknown
Jetpack: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
staff-blorbo · Staff · Nov 22, 2021 at 7:27 pm
Copy link
We have no history of domains, purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

What is the domain name you’re referring to?
jaemeeliahlittle · Member · Nov 22, 2021 at 7:34 pm
Copy link
the domain is hiimjae.com. I canceled on Friday and was already refunded, however, the domain has not been released.
staff-blorbo · Staff · Nov 22, 2021 at 7:41 pm
Copy link
Ok, we can assist with this, but we will need to hear from the WordPress.com account which owned the domain, which is not the account you’re currently logged in as.
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 7:42 pm
Copy link
my apologies, i didnt realize I was logged into another account
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 7:43 pm
Copy link
I would like to have the domain released.
staff-blorbo · Staff · Nov 22, 2021 at 7:47 pm
Copy link
Ok, you’ve canceled the domain name, meaning you no longer own it.

Please let us know which of these options works best for you:

Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 7:48 pm
Copy link
I would like to host here but I don’t want it to say “.wordpresss.com”
I just want it to say hiimjae.com
staff-blorbo · Staff · Nov 22, 2021 at 7:51 pm
Copy link
Ok, you’ll need a paid plan to set that as your primary address: https://wordpress.com/support/domains/#set-a-primary-address

So, in this case, please purchase a paid plan from https://wordpress.com/plans but skip the step to add a free domain name.

Once that’s done, please let us know here, and we’ll recover the domain and attribute it to the new plan.
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 8:02 pm
Copy link
okay I have purchased the premium plan
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 8:14 pm
Copy link
But I’m noticing it say hiimjaecom.wordpress.com why isn’t it saying hiimjae.com
staff-blorbo · Staff · Nov 22, 2021 at 10:00 pm
Copy link
I have restored the domain and attributed it the plan now: https://hiimjae.com/ :)

Please let us know if you need any further assistance!
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 10:02 pm
Copy link
Thank you!
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 11:06 pm
Copy link
One last thing, how do I repay for the Domain?
staff-blorbo · Staff · Nov 22, 2021 at 11:10 pm
Copy link
No need to, the paid plans include 1 free domain for the first year, so essentially the plan you purchased was the re-payment for the domain. :)
jaemeeliahc59c75358b · Member · Nov 22, 2021 at 11:11 pm
Copy link
Oh awesome! Thank you !!

No items found.