Domain

  • Unknown's avatar
    cafetahbella13 · Member ·

    Hi need help I don’t want auto renew and can’t find a way to change things. There is no one to call and I paid $396 just recently do not sure why domain names is running out.

    Please help!!

    Site: Tahbella.com.
    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like you aren’t logged in to the correct account to manage the site or the subscriptions at tahbella.com. Please log out of your cafetahbella13 account and log in to the correct account that you originally used to pay for the subscriptions.

    I’ve looked at the site and I see that you’ve renewed the domain as well. The domain renewal fee is separate from the WordPress.com Business plan renewal, that’s why the domain had to be renewed separately.

    You’re all set for now. If you need more help or have further questions, make sure to log in to the correct account and go to https://wordpress.com/help/contact to reach out to us via live chat or email support.

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