domain

• 

  sparrowcroissantproteus34032 · Member · Jul 10, 2022 at 9:22 pm

  • Copy link
  • Add topic to favorites

  I paid for my domain on wordpress and have the receipt. There seems to be a question as to whether I own the domain or not as it is showing up on Whois but not me attached to it. Should I be concerned??

  WP.com: Yes
  Correct account: Unknown

• 

  staff-totoro · Staff · Jul 10, 2022 at 11:00 pm

  • Copy link

  Hi there,

  I do not see any upgrades under your @sparrowcroissantproteus34032 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.