Domain

  • Unknown's avatar

    Hi. Once my refund has been processed how long until the domain name is back on the market?

  • Hi there,

    Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. We have no direct control over this process.

    You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future – even if it is released there’s always the risk that someone else will register it when that happens before you are able to.

  • Unknown's avatar
    victoriajefferyyahoocom · Member ·

    Ok thank you for advising. I assumed that once the package was cancelled then the domain would become available. I understand this may not be the case then from your reply.
    Appreciate you replying.

  • Unknown's avatar
    victoriajefferyyahoocom · Member ·

    I canelled it within 24 hours of purchasing so I’m unsure if this makes a difference?

  • I canelled it within 24 hours of purchasing so I’m unsure if this makes a difference?

    Normally it does – domains cancelled within the first few days after registration should be released after about a week.

    However, you had a .co.uk domain, and this does not apply to them – country-specific domain extensions don’t follow the same process as so-called global top-level domains like .com or .org, and your domain, noughttobaby.co.uk, will not be available again for quite some time.

    It does look like I should be able to still restore it for you, though. As you’ve already been refunded you’ll need to pay for it again, so please let me know if I should restore it and whether you are planning to use it with a WordPress.com site or somewhere else, then I can get the process started.

    If you want to use it somewhere else, note that there’s a 60 day lock period during which you cannot transfer the domain – this applies to all new domains – but we can help you point the domain to another hosting provider in the meantime so it will still work.

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