DOMAIN

  • Unknown's avatar

    Hello! i purchased a wordpress subscription plan because i didnt know there was wordpress.com and wordpress.org, i cancelled my subscription because i couldnt download plugins, now im super super worried i wont be able to get my domain back, maybe i shoyldnt have asked for a refund but i didnt know what to do….

  • It looks like you’ve canceled the domain name, meaning you no longer own it.

    Please let us know which of these options works best for you:

    Wait: You can wait about five days for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

  • Unknown's avatar

    thank you for replying. I only wanted to have my site on wordpress.org not wordpress.com. Should I wait for the domain to be reposted or should i repurchase the domain? I definitely want that exact domain i don’t want to loose it or lose time setting up my site. :–(

  • Unknown's avatar

    i want to clarify because i definitely dont want to repurchase the plan, just keep the domain.

  • You are welcome to wait or repurchase the domain. If you re-purchase it here, we’ll send an invoice, you’ll pay that and update us here, we’ll restore the domain, and you’ll point it to your new host. Later you can transfer the domain so it’s registered with them.

    Or, you can wait a few more days for the domain to be released, and then purchase it through your new host.

    At this point I’d recommend waiting, but if you’re in a hurry, let us know and we’ll send an invoice.

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