Domain

  • Unknown's avatar
    alentopal · Member ·

    Hi Guys. The Support from wordpress is so bad omg..

    I bought a domain deinvermoegensberater.com from wordpress.com. Yesterday i wanted to delete it and re buy it from SiteGround and edit my site with wordpress.ORG.

    Now i will to close everything on the wordpress.COM my domains, sites, everything. I email to wordpress.com and they told me that the domain is fully deleted. But when i go to WHOIS i can see, that the domain is still on registar registered. How can i transfer it to SiteGround server everything. Cuz i want to re-buy it and i cant, it says it is always taken.

    Please help me..

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    soberbanda31 · Member ·

    Hey,

    Deleted domains don’t directly go to public registry. There is a cooling off period. You may have to wait for sometime to buy it again.

  • Unknown's avatar
    zigzagboogaaloo · Member ·

    Hello there,

    Hope all is well with you!

    Thank you for reaching out to us and I am sorry to hear that you have decided to leave WordPress.com.

    I understand that you have already cancelled your domain with WordPress.com and you wish to purchase a new one with SiteGround.

    Kindly note that, it will take a few weeks for a domain to be available and released back for you to register the domain again after cancellation.

    I am tagging a staff member to be in touch with you to confirm your domain status.

    Stay safe.

    Max.

  • aleone89 · Staff ·

    Hello there,

    I can see the domain deinvermoegensberater.com is active on the account, which is good news.

    You can transfer the domain as per these instructions here: https://en.support.wordpress.com/move-domain/transfer-domain-registration/ – after 60 days of registration.

    Within that 60 days, it’s possible to use the domain with another provider via the user of custom DNS settings. https://wordpress.com/support/domains/custom-dns/

    We wouldn’t recommend deleting a domain, with a view of registering it elsewhere, mainly because it might not even be possible. When it is possible, it could take several weeks to complete fully.

    I hope this helps.

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