Domain

  • Unknown's avatar

    I have been in communication with a wordpress representative for the past two months. Every time I speak with them they tell me to wait for the domain to be released on a certain day. That day comes, and I still am not able to purchase my domain on another site. I need help with getting my domain on.a.different.site.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    I’ve reviewed the status of your domain, and I can confirm that the auction phase for it ended last week. Currently, your domain is in the redemption phase. This means that the domain can still be recovered, but there’s a specific process to do so.

    There’s a redemption fee of $80, in addition to the domain’s regular registration fee, to recover a domain from this phase. If you agree to this fee, I can send you a payment form to process this immediately.

    Do let me know if you agree to the aforementioned fee, or if there are any other questions or concerns you have.

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