domain deleted

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  jasmingill2 · Member · Nov 2, 2016 at 12:25 am

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  Hello,
  I delete my blog as well as the domain name in order to move on wordpress.org. The domain name is still not available after the deletion on bluehost. I think I should make a transfer .. What do I do now ?

  Thanks

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  staff-doublebassd · Staff · Nov 2, 2016 at 3:06 am

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  Hey there,

  If you’re wanting to transfer your domain, you should never cancel it at your current host because once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it. Also, it usually takes a few weeks for your domain registration to clear and become available once you cancel it. There isn’t an exact time, however, so you’ll be checking consistently to see when it becomes available.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site

  https://en.support.wordpress.com/transfer-domain-registration/

  For more information on using the domain elsewhere, please see:

  https://en.support.wordpress.com/domains/move-domain/

  I’ll be happy to contact the registrar to see if we can restore the domain back to your account, but I cannot guarantee that we will be able to get the domain back.

  Let me know if you would like for me to try and regain the domain for you.

  Thanks!

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  jasmingill2 · Member · Nov 2, 2016 at 3:20 am

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  Thank you for the answer. It is already cancel. If there is a possibility to recover it, I would be very grateful !

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  staff-doublebassd · Staff · Nov 2, 2016 at 4:44 am

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  No problem. I have reached out to our registry partner to see if we can retrieve the domain for you.

  I’ll keep you updated once I hear back. Thanks!

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  staff-doublebassd · Staff · Nov 2, 2016 at 9:19 pm

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  Hi there,

  I heard back from our registry partner and they were able to restore the domain! I have reactivated the domain under your account, so you should be good to go! I also refunded you the prices of the Personal Plan since you won’t need it.

  Again, here are your options to move your blog to your new host while having it hosted with us at WordPress.com:

  https://en.support.wordpress.com/domains/move-domain/

  Let me know if you have any questions. Thanks!

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  jasmingill2 · Member · Nov 2, 2016 at 11:19 pm

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  Thanks a lot !

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  jasmingill2 · Member · Nov 2, 2016 at 11:58 pm

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  Is it normal that when i go to Domain Management, only my .wordpress domain is there ?

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  staff-doublebassd · Staff · Nov 3, 2016 at 12:16 am

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  Yes – I made an adjustment on our end. Try to domain management again and let me know what you see.

  Thanks!

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  jasmingill2 · Member · Nov 3, 2016 at 1:42 am

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  Nothing again. Thanks for you help!

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  staff-doublebassd · Staff · Nov 3, 2016 at 3:26 am

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  Hi there,

  I checked your account and was able to see your domain upgrade here. Let me know If you see the upgrade.

  Thanks!

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  jasmingill2 · Member · Nov 3, 2016 at 3:36 am

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  Yes I see the domain name in this section, but not in the domain tab of my site menu.

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  staff-doublebassd · Staff · Nov 3, 2016 at 3:51 am

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  Okay, I think we’re finally getting somewhere.

  There was a glitch that we i needed to fix – try looking now and see if you see the domain.

  Thanks!

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  jasmingill2 · Member · Nov 3, 2016 at 3:54 am

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  Awesome ! Thank you for the great service

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  staff-doublebassd · Staff · Nov 3, 2016 at 4:01 am

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  You’re very welcome! Thank you for your patience!