Domain Expired and I can't contact WordPress to get it back

  • Unknown's avatar

    Alright, here’s the deal. I had a custom domain through wordpress but I didn’t renew in time (it expired on Jan. 20). I know that I missed the grace period and will have to pay a bunch of money since they are holding it hostage and penalizing me for not paying it in time. Here’s the kicker – from what I can see there is no way to go about paying this fee. I have zero clue how to get in touch with wordpress or go through the process of getting my custom domain back outside of contacting this forum where hopefully, maybe, someone will answer my question.

    PLEASE SEND HELP!

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    I checked with our registrar and cassandraneece.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    Domain Expiration

    Let me know if you have any questions. Thank you!

  • Unknown's avatar

    Darnel,

    You’re my hero. Thank you for responding. You mentioned in an 80 day period when it is in redemption. How will I know when this period is up? Do I just have to keep checking back with wordpress/online to see if it’s up for sale again.

    Thanks again for your help!!

  • Hey there,

    Exactly. The 80 days is approximate, so if you are wanting to re-register the domain once the period is over, I would continue to look each day around the 80 day period for sure.

    Let me know if you have any questions. Thanks!

  • Unknown's avatar

    Okay great I’ll keep checking back since that is fairly soon and hope for the best. Have a great day Darnel – thanks again!

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